Returns & Exchanges

At Milld Store, we prioritize the freshness and quality of our products; however, if you receive a damaged or incorrect food item, we offer a 7-day return window for a full refund or replacement. Due to the perishable nature of our products, we cannot accept returns on opened or consumed goods unless there is a verifiable quality issue.

Return Process

• 1.
  Document the Issue

  Take clear photographs of the product, the packaging, and the shipping label immediately upon delivery to document any damage or discrepancies.

• 2.
  Contact Support

  Send an email to [email protected] with your order number and the attached photos to initiate your return request within 7 days of receipt.

• 3.
  Await Authorization

  Our quality control team will review your claim within 48 hours and provide a Return Merchandise Authorization (RMA) or confirm your eligibility for a refund.

• 4.
  Receive Refund or Exchange

  Once approved, we will process your refund to the original payment method or dispatch a fresh replacement shipment at no additional cost to you.